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Journalist, IFSEC Global

May 29, 2018

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Meet the BT Redcare ‘Show Me How’ team

BT Redcare will be undertaking a series of Show Me How demonstrations at IFSEC this year aimed at alarm receiving centres, installers, insurers and end users.

Here’s a chance to meet the team in advance of this year’s exhibition.

Left to right: Nick Whiting, Robert McLaughlin, Raff Miah and Dave Prew

Nick Whiting

Nick has worked for Redcare since the early 1990’s and was involved in the original helpdesk in the Midlands. He’s held various technical roles with Redcare and is currently head of product and portfolio, having previously been a Regional Technical Manager and Insurance Industry Liaison.

Rob McLaughlin

Rob started his working career as a junior in a graphic design studio and left to start a Technical Apprenticeship with Lucas Industries. On completion of his apprenticeship Rob pursued a career in Electronics and Telecommunications and has since held several engineering positions. Rob joined BT Redcare in 2005 and is the Regional Technical Manager for the north of England and Scotland, a role which he enjoys immensely.

Raff Miah

Raff joined BT in 2002 and took an interest in networking infrastructure as an engineer within our Openreach division where he became a multi skilled engineer. He joined the Redcare Technical Helpdesk team in 2014 where he assisted alarm engineers with their installations. Raff is now the Regional Technical Manager for the South of England. He’s extremely excited to be working closely with ARCs and alarm companies to bring innovative fire and security solutions to their customers.

Dave Prew

Dave has worked for BT for nearly 20 years in a variety of technical roles supporting and delivering high profile real time systems and networks. He currently heads up the Redcare technical team who support the existing platforms and networks whilst developing future initiatives.

And here’s the BT Redcare Show Me How programme. All of the talks below will take place on the BT Redcare stand, F210.

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TUESDAY

10:30 SHOW ME HOW: The Future of alarm signalling will look – Nick Whiting, BT Redcare

11:00 SHOW ME HOW: To configure pin input on a Redcare Secure – Rob McLaughlin, BT Redcare

11:30 SHOW ME HOW: To make best use of the BT Redcare 24/7 Technical Helpdesk – introducing SightCall – Dave Prew BT Redcare

12:00 SHOW ME HOW: BT Redcare is preparing for the digital switchover – Rob McLaughlin, BT Redcare

13:00 SHOW ME HOW: The Future of alarm signalling will look – Nick Whiting, BT Redcare

13:30 SHOW ME HOW: To set up for Extended Format Signalling (SIA and CID) on Redcare Secure – Raff Miah, BT Redcare

14:00 SHOW ME HOW: To make best use of the BT Redcare 24/7 Technical Helpdesk – introducing SightCall – Dave Prew BT Redcare

14:30 SHOW ME HOW: BT Redcare is preparing for the digital switchover – Rob McLaughlin, BT Redcare

15:00 SHOW ME HOW: The Future of alarm signalling will look – Nick Whiting, BT Redcare

15:30 SHOW ME HOW: To configure Redcare Secure – Rob McLaughlin, BT Redcare

16:00 SHOW ME HOW: To make best use of the BT Redcare 24/7 Technical Helpdesk – introducing SightCall – Dave Prew BT Redcare

————————————————————————————————————————————————————————————————————————————–

WEDNESDAY

10:30 SHOW ME HOW: The Future of alarm signalling will look – Nick Whiting, BT Redcare

11:00 SHOW ME HOW: To configure pin input on a Redcare Secure – Raff Miah, BT Redcare

11:30 SHOW ME HOW: To make best use of the BT Redcare 24/7 Technical Helpdesk – introducing SightCall – Dave Prew BT Redcare

12:00 SHOW ME HOW: BT Redcare is preparing for the digital switchover – Rob McLaughlin, BT Redcare

13:00 SHOW ME HOW: The Future of alarm signalling will look – Nick Whiting, BT Redcare

13:30 SHOW ME HOW: To set up for Extended Format Signalling (SIA and CID) on Redcare Secure – Rob McLaughlin, BT Redcare

14:00 SHOW ME HOW: To make best use of the BT Redcare 24/7 Technical Helpdesk – introducing SightCall – Dave Prew BT Redcare

14:30 SHOW ME HOW: BT Redcare is preparing for the digital switchover – Rob McLaughlin, BT Redcare

15:00 SHOW ME HOW: The Future of alarm signalling will look – Nick Whiting, BT Redcare

15:30 SHOW ME HOW: To configure pin input on a Redcare Secure – Raff Miah, BT Redcare

16:00 SHOW ME HOW: To make best use of the BT Redcare 24/7 Technical Helpdesk – introducing SightCall – Dave Prew BT Redcare

————————————————————————————————————————————————————————————————————————————–

THURSDAY

10:30 SHOW ME HOW: The Future of alarm signalling will look – Nick Whiting, BT Redcare

11:00 SHOW ME HOW: To configure pin input on a Redcare Secure – Rob McLaughlin, BT Redcare

11:30 SHOW ME HOW: To make best use of the BT Redcare 24/7 Technical Helpdesk – introducing SightCall – Dave Prew BT Redcare

12:00 SHOW ME HOW: BT Redcare is preparing for the digital switchover – Rob McLaughlin, BT Redcare

13:00 SHOW ME HOW: The Future of alarm signalling will look – Nick Whiting, BT Redcare

13:30 SHOW ME HOW: To set up for Extended Format Signalling (SIA and CID) on Redcare Secure – Raff Miah, BT Redcare

14:00 SHOW ME HOW: To make best use of the BT Redcare 24/7 Technical Helpdesk – introducing SightCall – Dave Prew BT Redcare

14:30 SHOW ME HOW: BT Redcare is preparing for the digital switchover – Rob McLaughlin, BT Redcare

15:00 SHOW ME HOW: The Future of alarm signalling will look – Nick Whiting, BT Redcare

15:30 SHOW ME HOW: To configure pin input on a Redcare Secure – Raff Miah, BT Redcare

 

 

Look out for Show Me How across IFSEC badges

Wherever you see a designated technician or enabler wearing a Show Me How badge, you can expect a detailed explanation – not a sales pitch – of their product, so that you can gain a deeper understanding of the workings behind it – from how to install it, how to maintain it and what it can do.

Where: Show Me How Badges will be worn be technicians and enablers across all zones on the exhibition floor.

For more information about IFSEC’s Show Me How programme see here. And if you’ve yet to book your free admission ticket for the event you can do that here.

 

 

 

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