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March 7, 2017

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Manned guarding

Cardinal Security gives manned guarding the Uber treatment

With the launch of a new software platform, Cardinal Security aims to revolutionise manned guarding in the way that Uber has changed taxi services.

Guarded 365 collects real-time data from connected devices and sends it to a secure client dashboard

Cardinal Security, a UK-based supplier of provider of manned security guarding services to retailers and logistics businesses, has released a new platform to provide deeper insights into this type of security investment.

The Guarded 365 platform, only available through Cardinal, aims to provide users with what it calls an intelligence-led approach to provide users with full transparency and better control over their security spending, using big data and software analytics.

“We live in a world where can we order a taxi on our smartphones, track the car as it arrives and score the driver at the end of the journey,” said Jason Trigg, CEO of Cardinal Security.

“Uber-style technology is here, and it’s the future of the guarding industry. It’s time for security to wake up and provide clients with that level of interaction and control.”

Earlier adopter clients of the platform include several major high street retailers, while the company plans to roll it out across its customer base from the second quarter of 2017.

Cardinal’s platform is linked to a central data management system. When a guard arrives at the start of a shift they use a geocoded tablet – or an app – to take a picture of their face. A controller from Cardinal matches the image against a database of staff members, and approves the guard to start the shift.

The process ensures that accurate timekeeping and confirms that the correct, fully licensed operative is on duty and wearing the correct uniform.

The guard also confirms when tasks are completed and reports any incidents. At the end of the day, the customer rates the guard’s performance.

The data collected is sent to a secure client dashboard so that managers are able to see the performance of each guard at site under their management, highlighting any incidents, as well as times and locations.

The technology replaces paper records keeping and logbooks and enables managers to make better decisions in terms of where and when to focus their guarding-related budgets and resources.

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