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Adam Bannister is a contributor to IFSEC Global, having been in the role of Editor from 2014 through to November 2019. Adam also had stints as a journalist at cybersecurity publication, The Daily Swig, and as Managing Editor at Dynamis Online Media Group.
February 20, 2019

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electro-mechanical locking solutions

ABLOY UK Centre of Excellence becomes first of its kind to gain CLIQ Competence Certification in UK and Ireland

Abloy UK’s digital transformation team has become the first CLIQ-approved centre of excellence in the UK and Ireland to gain the CLIQ Competence Centre by ABLOY certification.

It also makes Abloy’s centre of excellence one of only six to achieve the certification globally.

Anticipating that digital communications and precision mechanical products will drive innovation in locking and access control, Abloy UK has over several years built a network of centres of excellence, with teams trained and equipped to provide CLIQ-dedicated  service and support.

Experts from Finland, where the Abloy brand was founded in 1907, audited the centres to gauge whether they met the following criteria:

  • Technical expertise: Technical knowledge of CLIQ products and CLIQ web management software
  • Customer and service expertise: Detailed pre-order planning and ongoing technical support
  • Commercial expertise: Business strategy and long-term customer support.
  • Master key capabilities: Expertise and procedural knowledge of master key systems for Eplanner and CLIQ web manager usability.
  • Production expertise: Production processes and security related to CLIQ within Willenhall factory.

“This certification by Abloy Oy endorses our capability to provide first-class services.” Pip Courcoux, sales & product manager, CLIQ Systems, Abloy UK

Abloy recently recruited an additional three staff to its sales and technical departments to deliver further improvements in service and support for CLIQ customers.

“Abloy Oy is continuing to invest globally in CLIQ technology, and we believe it’s equally important to make sure the teams that support our customers are trained and equipped to provide professional expertise and service,” said Mervi Hiltunen, solution manager for Abloy Oy.

“I’m delighted to award Abloy UK certification as a CLIQ Competence Centre by Abloy, making them the sixth Centre of Excellence for CLIQ.

“In 2019, Abloy aims to expand the network of CLIQ Competence Centres in North America, South Europe and APAC to become recognised as the first class service and solution provider also in these market areas.”

Pip Courcoux, sales & product manager CLIQ Systems for Abloy UK, said: “Innovation is all about new ideas, creative thoughts and imagination in either products or services. It’s not enough just to have a market leading product; at Abloy we recognise that as the marketplace adapts to new technologies, threats and opportunities, our service to our customers must also change.

“This certification by Abloy Oy endorses our capability to provide first-class services and ensure that we maintain and grow our position as the leader of electro-mechanical locking solutions in the UK and Irish markets.”

Abloy UK is exhibiting at IFSEC International 2019, taking place 18-20 June 2019 at ExCeL London (stand IF644). Book your free ticket now.

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