Taking a proactive approach to managing its 50,000 homes across London and the south-east, the Hyde Group is utilising Aico’s Ei1000G SmartLINK Gateway to provide safety and security to its tenants.
David Cunningham, Regional Specification Manager at Aico, worked with the business to ensure minimal disruption to tenants, whilst meeting the necessary fire safety requirements. Providing real-time data insight into the fire alarm system, the Aico SmartLINK Gateway can report events such as alarm head removals and fire alerts. This, alongside the installation of its Ei3024 Multi-Sensor fire alarm, helps to monitor trends in alarm activations and maintenance requirements, without the need to access properties.
Compliance Contract Manager for Hyde, Jack Bernard, commented: “The Aico Ei1000G Gateway system enables us to proactively monitor smoke alarms in our homes. The location we initially installed the system in requires an enhanced monitoring function because it suffers from false alarms and tampering. The Gateway enables us to monitor the system in real time, providing specific and useable information to offer a truly safer home.”
David Cunningham, Regional Specification Manager for Aico said of the collaboration: “In the Hyde Group’s case, they were experiencing large numbers of false-alarming and tampering with the smoke alarms in their properties, resulting in an increase in callouts, maintenance, repairs and disruption to tenants. The SmartLINK Gateway is the perfect solution because real-time notifications alert you to any alarm activations or when an alarm is taken off the ceiling. This data insight can enable Hyde to look for trends, identify any issues quickly and rectify these with minimal disruption to the tenants.”
Find out more about the SmartLINK Gateway
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