The system, fitted at Mailhandler’s Renton office in Washington, US, was integrated with video surveillance.
Protecting big organisations
Mailhandlers is part of Direct Connect Group, a national marketing service organisation, serving a number of companies including Microsoft, Chase, Holland America Line and Starbucks.
It deals with high volume direct mail processing, specialised fulfillment, database marketing and print production.
“We work with a lot of proprietary client information and that client data must be secured,” Matt Genereaux, operations manager for Mailhandlers, said.
“As we planned the move from our previous facility to this building, we wanted to cover more doors, more internal doors, and we wanted better control over who is going where in the facility, as well when and how staff are moving about.
“At any given moment, I can go into the system and lock a door, change schedules, add a credential, or cancel a credential. That’s a very flexible, powerful 24/7 tool.”
Building broken down into user groups for access
The Brivo system controls 25 external and internal doors. Mailhandlers staff and contractors have been divided into approximately 12 user groups, each with different access privileges in terms of doors and times of access. The Brivo system works with a Matrix DVR, integrated by ADT, to provide video verification of card access and alarm events.
Anti-passback, a Brivo security measure that requires Mailhandlers’s 55 employees and its multiple contractors to swipe their IDs upon entering the facility and again when leaving, was also installed.
Trouble shooting false alarms, elimating incidents like propped doors, were also named as situations where the access solution has improved security at Mailhandlers.
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