Kentec launches scheme with value-adds for third-party certified installers

Kentec has launched a scheme through which registered installers can get bespoke training and technical support plus access to additional software and product functionality.

The manufacturer of life-critical control systems, which will feature a list of KIP partners on its website, is offering the following benefits through the Kentec Installer Programme (KIP):

• Access to Kentec’s protected partner site, Virtual Resource
• Taktis LE2 commissioning software and enhanced Bridge functionality – launched recently to simplify migration of Syncro panel networks to the latest Taktis technology.
• KIP technical support helpline
• Training on Kentec’s full fire product range
• KIP members can use the KIP logo on their websites and marketing collateral to demonstrate their competence and expertise (criteria for becoming a KIP partner is stringent)
• ‘Identification cards’, which provide access to product groups and LE2 permissions according to an individual’s expertise, will show all training courses passed by KIP installers

Left to right: Kevin McCarthy, Business Development Manager; Derrick Hall, Director of Sales, Kentec; Steve Pitts, Director, Pyrotec; Justyn Soames, Sales Manager, Pyrotec

Pyrotec Fire & Security, which has been a Kentec customer for 35 years, is the first KIP installer to register with the scheme, which was launched during FIREX 2019 at ExCeL London.

“I believe the scheme will be beneficial in terms of providing evidence to our customers of our expertise in life safety systems, and a useful resource for individual installers as well as the company as a whole,” said Steve Pitts, Service Director at Pyrotec Fire & Security.

“The scheme will also support us in upgrading our customer’s legacy systems to Taktis, helping them to realise its highly-sophisticated functionality.”

Derrick Hall, Director of Sales at Kentec, emphasises that installers must prove they adhere to high standards in order to become KIP partners: “As a minimum, all KIP partners will be accredited to the fire industry quality standard, BAFE or LPCB third party certification schemes,” he said. “This gives end users assurance that the installation will be carried out to the highest levels of quality and safety.

“The market has changed in recent years and there is now a growing requirement for manufacturers to provide training on fire panels, and we believe this is an ideal platform through which such training can be delivered.

“We are delighted to welcome Pyrotec Fire & Security as our first KIP partner,” concludes Derrick. “We look forward to using the scheme to further the excellent relationship Kentec has held with this installer for more than three decades.”

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