The Merseyside-based business – which prepares and packages meals for distribution to schools, hospitals and vending operations – has been linked up to RemGuard’s BS 8418-compliant Remote Video Response Centre(RVRC) for over two years now.
Intelligent monitoring is supported by on-site transmission equipment, with CCTV cameras and detectors strategically positioned such that any criminal activity may be detected at the earliest possible stage and the police service and key holders alerted accordingly.
An audio challenge ‘talking CCTV’ capability is also set-up on the Merseyside site so that, if necessary, verbal warnings can be issued to deter would-be trespassers and those intent on theft or criminal damage.
On-site detectors activated by intruders
In the latest night-time incident, on-site detectors were triggered by two intruders scaling the perimeter fence and on the look-out for something to steal.
When operators at RemGuard’s dedicated RVRC checked the associated images to identify the source of the activations, they could clearly see the individuals concerned attempting to walk-off with a large sheet of aluminium checker plate and part of a stainless steel conveyor belt.
After being contacted by RemGuard, officers in two police cars swiftly attended the scene. Their arrival caused the criminals to drop the items and start to make their getaway.
However, the suspects’ attempt to flee proved unsuccessful, and the men were soon apprehended by the police officers.
While the individuals initially denied any wrongdoing, RemGuard’s operators were able to provide the police with the vital video footage which clearly showed the duo’s criminal intent.
Here is an example of metal theft protection in Denmark, using a slightly different technique.
Checking the security of the site
The security manager for the site commented: “We’re extremely pleased with RemGuard’s remotely monitored, detector-activated CCTV service and the way that its operators dealt with the recent incident.”
The criminals had already been detained by the police and were about to be taken away for questioning when the security manager arrived on scene minutes later to double-check that the building was secure.
The combined value of the two items which the men were trying to steal before RemGuard’s timely intervention was over GB pound 2,750, notwithstanding the potential for subsequent disruption to the catering company’s operations.
“We work to very tight timescales,” continued the security manager, “so we’re naturally keen to avoid any downtime as a result of unchallenged criminal activity. With RemGuard’s monitoring in place, we have the reassurance that, at critical times when the facility is not operational, a lookout for suspicious activity is being maintained at all times.”
Verbal warnings drive intruders away
RemGuard has also played a valuable role in a number of other incidents at the caterer’s facility.
The security manager recalled at least three times when the RVRC’s intervention has stopped intruders from staying on the site.
“These other situations have generally involved three or four youths climbing the fences. However, thankfully RemGuard’s verbal warning that the police will be called if they do not leave the area seems to be enough to drive them away.”
The security manager’s key task of overseeing site security is also assisted through NetVu ObserVer viewing software, again supplied by RemGuard. This allows him to log-in from home via PC to view CCTV images of the site.
That capability is particularly valuable if the security manager is contacted by one of RemGuard’s RVRC operators to clarify whether or not someone should actually be on site, or whether an incident requires him to attend.
“Sometimes, trespassing on our site may be due to where we are positioned,” he added, “with pedestrians simply looking to take a short cut from one part of the town to another. However, while on occasion their intentions may not be criminal in nature, we don’t really want to have anyone wondering around our facility unsupervised, particularly as they may hurt themselves or inadvertently cause damage to our facility.”
In short, the ability for RemGuard to intervene proactively is an extremely valuable capability.
Forefront of remotely-monitored CCTV
RemGuard Visual Management – which is part of the AD Group – has been at the forefront of remotely-monitored CCTV in the UK for more than a decade now, continually improving and refining the service it offers.
The RemGuard ‘intelligent’ event-driven solution (with cameras and detectors carefully positioned around a site and linked to its Remote Video Response Centre) is increasingly finding favour with the occupiers of commercial, public sector and domestic sites, all of whom are anxious to protect their property from harmful attack.
RemGuard’s commitment to quality is reflected in its active role in the creation of effective industry standards. The company’s a leading member of bodies such as the BSIA (British Security Industry Association).
Cost-effective security for commercial and industrial premises
Alan Collinge, director of operations at RemGuard, told SMT Online: “The success of our remotely-monitored, detector-activated CCTV service at this catering facility once again underlines the potential for this type of security to provide a cost-effective solution for commercial and industrial sites.”
He added: “A key attraction is obviously the fact that there’s visual confirmation by an operator regarding the cause of a specific activation. This minimises false alarms and enables the fastest possible and most appropriate action to be taken.”
In conclusion, Collinge stated: “In our experience, the issuing of verbal warnings alone is a sufficient deterrent in over 90% of incidents and, when the emergency services have to be alerted, we have the CCTV footage and individual site plans to hand to guide them to where the suspects may be apprehended.”
In this latest case, the important fact to note is that the security solution greatly assisted the police to arrest two suspects at the scene before they could make off with several thousand pounds worth of essential metal items used in the company’s production processes.
For more information on RemGuard’s remotely-monitored, detector-activated CCTV service telephone Kevin Crosby on 0800 (REMGUARD) 736482, or send an e-mail: [email protected]
In addition, visit the company’s website (a dedicated link is provided on the right hand panel of this page)
Further information about… the AD Group
With its headquarters in Warrington, the AD Group was established in 1997, its primary objective being to create and bring to market leading-edge CCTV solutions.
The pioneering nature of the Group’s products, with the emphasis very much on R&D, has undoubtedly been a critical element in its success to date.
Principal shareholder is Mike Newton, who founded UK CCTV giant Dedicated Micros back in 1982. The company now ranks Number One in the world for multi-channel DVRs.
In 2001, Dedicated Micros became an integral part of the AD Group. Since that time, all AD companies have been able to take advantage of a shared technology base, offering the potential for flexible CCTV solutions on the ground, in the air and on the move.
Constituent members of the AD Group include AD Aerospace, AD Aviation, AD Mobile, AD Network Video, ChipWrights, Dedicated Micros, D-Tec, ISD, RemGuard and TSS.
For more details access the web link on the right hand panel of this page
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