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September 6, 2023

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Austrian hotel gets wireless access solution upgrade for customer experience boost

Hotel Flint in Dornbirn, Austria, has had its access control upgraded to a wireless system to improve customer experience. 

During the renovation and extension of Hotel Flint, a 19th-century Villa Weiss, developers wanted an access solution which would both look good and help hotel staff to manage the site and provide guest services more effectively.

They also needed flexible system administration to keep them in control and one that could work remotely.

Hotel Flint chose ASSA ABLOY’s TESA Wireless Online access management system with 80 i-minimal electromechanical door locks, wall readers and fire-certified i-max locks.

According to the manufacturer, this ‘future-proof’ technology solution is suited to a historic building as well as a contemporary structure, with electronic door devices that are said to help the hotel offer its guests an up-to-date hotel experience, including self-service check-in and accessing their rooms by smartphone.

Hotel Flint’s guest rooms, spa and other interior doors all had wireless mortise locks installed as part of the upgrade.

The i-minimal is a battery-powered electromechanical door lock which is designed to work almost completely out of sight. Alongside the door lock, wall readers for the entrance and panic doors, and the i-max lock for fire-certified doors, were also installed, said the firm.

Streamlining hotel management tasks 

An the locks’ electronics and mechanical components are embedded within the door leaf, so only the reader module on one side, and a privacy button on the other, are said to be visible. It is designed to accommodate multiple DIN handles to blend with every interior.

The i-minimal helps streamline hotel management tasks, with lock sensors designed to alert staff if a door is left open, for example. From the TESA Wireless Online interface, they are also said to be able to remotely unlock a room.

System management software integrates with the hotel’s self-service kiosks too, so that guests can check-in from home, enter the hotel with a PIN and receive their keycard at the kiosk.

“The major advantages of the TESA access solution are its design and online capabilities,” Ing Koch Wolfgang, Managing Director of Schlüssel Koch, the hotel security specialist said, “We are already prepared for the future.

“Reception can directly communicate with the door, receiving feedback such as whether the guest is in their room or prefers not to be disturbed,” he adds. “Battery status notifications are transmitted directly to the technical team, so we can be proactive.”

 

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