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IFSEC Insider, formerly IFSEC Global, is the leading online community and news platform for security and fire safety professionals.
February 23, 2023

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The Video Surveillance Report 2022

Access control

Growing expectation for frictionless access in workplaces, report finds

User experience and convenience are central to the specification of new access control systems for security and facilities teams, according to a new report, with a growing expectation for frictionless access into workplaces. 

The report from Brivo highlighted the movement being attributed to more Millennial and Gen Z cohorts entering the workplace, and a general rise in convenience as a major consideration in physical security.

Key findings included:

  • 84% of security professionals think user experience is either extremely important or very important to access control
  • 65% pointed to user convenience as a benefit of mobile access control, speaking to the growing popularity of mobile devices as an access credential over a traditional plastic FOB
  • Tenant and workplace experience apps are growing in popularity, ranking as the fifth most popular security system integration this year – according to the respondents. These apps give more control to employees over their office space via mobile-derived services
  • Security professionals listed remote door management, instantaneous credential management and outsourcing oversight responsibilities as applications for cloud-based security that make their lives easier – highlighting the appreciation that security professionals have for convenience in their own work

Brivo-AccessControlReliancePartnership-20Ease of use was similarly the top feature required from a new physical access control system by respondents in IFSEC Global’s Physical Access Control Trend Report 2022. Along with user convenience being the top driver to upgrade access control systems.

According to the Brivo report, data collection and system integrations were highlighted to be business imperatives today as security professionals continue to integrate security systems with cross-functional areas. More are using access data to understand access trends and space usage (45%), find and prioritise unusual activity (42%), and give value to other departments like supply chain, process, and HR (42%).

The report also revealed that today’s security professionals are ‘bullish’ on the potential of biometric access solutions. 60% want to add biometrics to their buildings in the next three years and, again, 60% predict that facial recognition will have the biggest impact in access control technology over the next three years.

Steve Van Till, founder and CEO of Brivo said, “Cloud-based access control collects the most valuable data for security professionals to make better informed business decisions. The integration of access control with other security and proptech platforms will be essential in meeting stakeholder expectations on convenience and delivering the next generation of access solutions.”

Other interesting findings include:

  • Respondents reported a surge in access control integrations. Integrations of identity and access management solutions are most common as more organizations pursue streamlined operations by connecting physical and digital security systems for added protection
  • A lack of budget (39%) was most commonly cited as the reason for not adopting cloud-based access control solutions
  • More organisations are looking to centralise their security – with 38% saying their organisations are partly centralised today, up from 31% in 2022’s report

Register today for IFSEC 2023

16-18 May 2023, ExCeL London | IFSEC 2023: Recognising the past, embracing the future

Join thousands of likeminded security and risk professionals at IFSEC 2023 in May, as the UK's largest and longest running security event looks ahead to what's next in the sector as it celebrates its 50th birthday. This year will see the launch of the IFSEC distributor network, while London's new Elizabeth Line makes travel to the venue easier than ever!

You’ll find hundreds of leading exhibitors from the physical and integrated security sector, showcasing all the latest in video surveillance, access control, intruder detection, perimeter protection and software solutions. Join the community and secure your ticket today!


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