Security market analysts

June 19, 2023


Whitepaper: Enhancing security, resilience and efficiency across a range of industries

Half of leading CSOs already using video for people safety applications, Omdia reveals

New research from Omdia has found that 51% of leading Chief Security Officers (CSOs) are already using video surveillance systems for facility safety applications. This response rate increased to 89% when CSOs were asked whether they expect to be using video surveillance for this application within 3 years.

Author of the report and Principal Consultant at Omdia, Niall Jenkins, provides further insight.

Omdia-VideoSurveillanceSafetyApplications-23The research comes from a Chief Security Officer Insights report, where Omdia partnered with the International Security Management Association (ISMA) to gain unique insight from 163 currently practising CSOs.

Video surveillance is an increasingly flexible solution for CSOs. It can be used to support facility safety with applications such as video fire alarms. It can also be used in people safety applications, for example, providing virtual guarding to protect remote employees.

In fact, 49% of respondents stated that people safety functionality is currently supported by their video surveillance system.

According to the research, operational management, such as the monitoring of staff activity, and operational efficiency for process optimisation, are other functionalities that will be important use-cases for video surveillance in the future.

Profit generation, such as building marketing data, was the least important use-case for video surveillance systems with only 20% of CSOs expecting to use their video surveillance system for this function within the next three years.

Integration and AI are important features for security solutions

The report also explored which features or functionality respondents would most like included in their future security solutions. 72% of CSOs stated that integration across security systems was one of their top three priorities.

Artificial intelligence was the second most common response with 56% of respondents.

PhotoStock-VideoSurveillanceCameras-CCTV-23At the other end of the scale, frictionless interaction, including haptics and audio control, as well as wireless networking, were the least common responses.

Given the broad impact of cyber security, it also ranked relatively low with only 17% of respondents stating it was a top priority. This could be due to IT leaders having primary responsibility for cyber protection.

Cards remain the primary access control authentication technology

Access control cards were the primary authentication technology used by over 90% of the CSOs surveyed in the research. A hybrid solution was the next most common response, with mobile (BLE/NFC based) and biometrics only used by 1-2% of the respondents.

Despite the relatively low penetration of biometrics, CSOs are interested in the technology. Open feedback for the report included respondents that would like to install biometrics but are concerned with privacy and opt-outs that can limit the usage.

There were also CSOs looking to expand their biometric technology from fingerprint to face recognition where budget and acceptance levels make this possible.

About the research, Omdia and ISMA

The research presented is part of an Omdia report titled Chief Security Officer (CSO) Insights. The third chapter of the report covering Physical Security Budgets is available to download for free from the Omdia hub.

Or download the full Chief Security Officer Insights report, here.

This is the third of three exclusive articles from Omdia in the series. Read the previous articles below:

Part of Informa, Omdia formed out of legacy research brands Ovum, IHS Markit Technology, Tractica and Heavy Reading in early 2020. Bringing decades of industry experience, world-class research and consultancy, and actionable insights in over 200 markets, Omdia helps reveal risk, identify opportunities and reimagine possibilities. Its coverage includes AI, cyber security, physical security and critical communications, smart building and energy infrastructure, and more.

ISMA is a global not-for-profit organization that brings together senior security executives to share knowledge, best practices, and experiences in the field of corporate security management. All major industries are represented in the ISMA membership, including 25+ companies in the FTSE 100, DAX, and CAC40, together with more than half of the Fortune 100 and 25% of the Fortune 500.

Note, percentages are rounded to nearest whole number so do not always add to 100%.


Free Download: The Video Surveillance Report 2023

Discover the latest developments in the rapidly-evolving video surveillance sector by downloading the 2023 Video Surveillance Report. Over 500 responses to our survey, which come from integrators to consultants and heads of security, inform our analysis of the latest trends including AI, the state of the video surveillance market, uptake of the cloud, and the wider economic and geopolitical events impacting the sector!

Download for FREE to discover top industry insight around the latest innovations in video surveillance systems.


Related Topics

Notify of
Inline Feedbacks
View all comments