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November 18, 2021


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Product launches

Uptick launches in the UK to support technicians with its fire maintenance software

After building its foundations in Australia and New Zealand, fire protection specialists, Uptick is now looking to support the UK’s fire safety sector, by offering products specifically built for companies performing routine asset maintenance.

Uptick’s fire maintenance software aims to help these companies eliminate paperwork, improve technician efficiency, and build stronger relationships with owners and facility managers through an engaging customer portal and photo and video-rich defect quotes.

Over one in four commercial buildings and more than 2 million assets in Australia and New Zealand are maintained using Uptick’s software, the company explains. Now, fire protection businesses’ throughout the United Kingdom can take advantage of the same technology.

Upstick CEO and Founder, Adam Lister, says: “Uptick has seen tremendous growth throughout Australia and New Zealand because we’re offering a unique solution that is tailored to complex asset maintenance requirements, currently underserved by other field servicing products. We’re now entering the UK with boots on the ground, British Standards built-in, and exciting partnerships with associations and leading equipment vendors like Honeywell. We’ve already signed some leading service providers in the UK and are keen to share their success story in the coming months.”

Uptick says its solution allows businesses to:

  • Increase billable hours and reduce downtime with smart scheduling – geographically allocate tasks for maximum efficiency while taking into account access hours, accreditation or qualification requirements
  • Reduce time on site by 40% with first of its kind floorplan feature, allowing technicians to navigate quickly through a building while locating hard-to-find equipment
  • Take the guesswork out of your operations with built-in British standards such as BS 5839 and BS 7273
  • Provide customers with rich insights, the ability to track maintenance across entire portfolios and to approve quotes with the push of a button, in a Customer Portal they’ll actually use
  • Turn defects into photo and video-rich professional defect quotes in an instant- even create product quotes from the field for authorised employees
  • Empower technicians to solve problems in a fraction of the time with an easy-to-use mobile app that works flawlessly without an internet connection or the need for manual syncing

Fire safety professionals can find out more about Uptick at FIREX International 2022, where the business will be exhibiting on 17-19 May at London’s ExCeL. 

The Future of Fire Safety: download the eBook

Is the fire protection industry adapting to the post-Grenfell reality fast enough? At FIREX International 2019, Europe's only dedicated fire safety event, some of the world's leading fire safety experts covered this theme. This eBook covers the key insights from those discussions on the developments shaping the profession, with topics including:

  • Grenfell Inquiry must yield “bedrock change” – and soon
  • After Grenfell: Jonathan O’Neill OBE on how austerity and policy “on the hoof” are hampering progress
  • Hackitt’s Golden Thread: Fire, facilities and building safety
  • Fire safety community has to “get on board” with technological changes

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