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September 27, 2023


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All IP transition

Installers encouraged to ‘Beat the Big Switch Off’ with toolkit developed for move to All-IP

The British Security Industry Association (BSIA) has developed a toolkit for alarm installers to encourage customers to ‘Beat the Big Switch Off’ and be All-IP ready as analogue lines are switched off at the end of 2025.

BSIA-BigSwitchOff-23Since the initial announcement by Openreach in 2017 of the PSTN switch-off, the BSIA says it has been engaging with its members to ensure that they are fully aware and prepared for the final upgrade deadline of December 2025.

Whilst many companies have engaged in discussions with their end users, and alarm signalling upgrades are happening, it is estimated a remaining 1,000,000+ PSTN-connected alarm systems in the UK have not yet transitioned.

It is likely that many of these systems have an end user who may not even be aware that changes need to be made, or does not appreciate the seriousness of the deadline.

‘Beat the Big Switch Off’ campaign & toolkit

As the phrase ‘All-IP’ may not mean much beyond the industry, the BSIA, working with Openreach and supported by SSAIB and NSI, have created a campaign theme, ‘Beat the Big Switch Off’, encouraging end users to take the deadline seriously.

The toolkit includes letter templates and flyers that includes FAQs that cover the concerns and queries which those still on PSTN lines may have, balancing useful information with the consequences of what may happen if they do not transition within time.

David Wilkinson, Director of Technical Services, BSIA, said: “Through the efforts of the Association and its members, feedback suggests that end users still do not fully understand the impact or are in some cases dismissing the transition to All-IP as something that won’t affect them.

“We are encouraging our members and the wider industry to assist with this roll out of important information and we hope the toolkit will play a significant role in achieving this; the effect that this will have on end users who depend on these alarm systems has the potential to cause serious disruption and create risks, not only in the supply chain, but in the daily use of these systems.”

The toolkit includes guidance and support to provide customers with explaining the All-IP switch off, such as:

  • A letter template and FAQ flyer to cover common concerns and queries
  • A glossary for commonly used abbreviations, acronyms and their meaning
  • An FAQ from Openreach alongside top tips from the BSIA and industry partners
  • All IP status survey for installers and ARCs to help the industry understand the transition’s progress

The toolkit will be rolled out to the industry and can be downloaded from the BSIA’s All-IP pages.


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