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March 24, 2023


State of Physical Access Trend Report 2024

case study

Homelessness charity enjoys safety and security improvements at community home

A building which hosts a homeless charity in Bolton has had an intruder system update by Texecom. 

The community home run by Emmaus Bolton now has repaired personal call-out buttons for each of the bedrooms, new keypads, panel, external detection and bell boxes.

The new system means residents are designed to have access to support by use of a call-out button, alerting a central control system and members of staff at the homelessness charity.

Tony Stephenson, Director at Emmaus Bolton, said: “We’re constantly looking for improvements and innovations to help people feel safe and secure.

“People thrive on solid foundations, so we’re grateful for the help to support people on their journeys rebuilding from homelessness.” 

Emmaus Bolton provides up to 22 people with a home, support, training and the focus of supported work each day in different shops and services within its grounds in the town, according to the vendor.

As well as private bedrooms and bathrooms, the residential part of the building contains community kitchens, a dining area, lounge and games room, gym, computer suite and meeting rooms. 

The equipment to look after the safety of the people who use the building has been donated by Texecom and was installed by two engineers from Automatic Alarms over three days.

Texecom’s Customer Alignment Manager John Gildert was part of the project, which was based in his hometown. He said: “After an introduction to Tony at Emmaus Bolton and understanding the requirements of the system I knew the Texecom Premier Elite system would be more than suitable; not only to provide the crucial first response system for staff and residents, but would also provide security for the site out of hours.”

The installation and setup of Texecom Connect 4G and end-user mobile app is designed so that multiple staff can to be notified of alerts and respond, providing more protection for the site and its residents.

The site is now said to be self-maintained and remotely monitored by the installation company using Texecom Cloud services without the ‘necessity’ to visit the site.

Managing Director at Automatic Alarms, Gareth Williams, said: “It has been a pleasure to work with Emmaus Bolton and Texecom on this project.
“People supported by Emmaus will really benefit from this easy-call out personal alarm system, which we were delighted to install.”

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