Editor, IFSEC Global

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James Moore is the Editor of IFSEC Global, the leading online publication for security and fire news in the industry. James writes, commissions, edits and produces content for IFSEC Global, including articles, breaking news stories and exclusive industry reports. He liaises and speaks with leading industry figures, vendors and associations to ensure security and fire professionals remain abreast of all the latest developments in the sector.
July 17, 2020

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Smart buildings survey report

Smart building end-users want to effectively manage cost with flexible and functional solutions, an Omdia survey reveals. Access a free snapshot of the report, here! 

A world of hidden value from existing data is still being wasted by building owners and operators, reveals a new Smart Buildings Survey from Omdia. Research indicates that 77% of end-users keep the data generated by their facilities, but 42% of them do not analyse building data from their buildings to identify variations and patterns that can support the buildings’ operation and management. In addition, the survey reveals clear trends towards a greater interconnected environment.

This is according to an Omdia survey of 248 smart building technology end-users (including facility managers, IT managers, senior executives and security managers) conducted between March and April 2020.

Despite this figure, the results show that the building sector and end-users are willing to invest in smart building technologies and remain ambitious with regards to the goals they want to achieve with their solutions.

This is the first edition of Omdia’s smart building end-users survey, which is part of the Smart Buildings Intelligence Service. The survey provides an in-depth understanding of the end-user’s perspective on smart building technologies:

  • What do end-users recognise as the most compelling benefits of smart technologies for their buildings?
  • What do end-users recognise as the most compelling drivers to use smart building technologies for them/their organisation?
  • What are the main challenges and barriers for smart building technologies?
  • How do they use and analyse the data collected from their facilities?

To access a more detailed summary of the key findings, simply fill out the form below.


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In the Smart Buildings Intelligence service, Omdia examines the global demand for smart building products from the perspective of building platforms (BMS platforms, IoT platforms and analytical platforms) and platform-integrated equipment suppliers. In advanced cases, BMS platforms are capable of performing predictive analytics and executing complex algorithms to manage equipment, and these functions constitute the foundation for smart buildings.

This service also delivers ongoing market insight into smart building product markets on a regional and vertical application level. The objective is to provide market and technical executives with an up-to-date, thorough assessment of the market and to forecast the impact of significant trends in the future.

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