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June 6, 2019

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Mobile access series #1: What you need to know

small business CCTV

AXIS Companion helps local eatery enhance customer experience

Derby-based network installer Scenariio deploys small business video surveillance solution from Axis to deliver 24/7 security accessible via mobile and an enhanced dining experience.

 

Scenariio, an IT company specialising in intelligent infrastructures and an Axis Partner, has deployed AXIS Companion network video cameras into two SME eateries to help increase the safety and security of their customers and improve the overall dining experience.

The advanced AXIS Companion range, deployed within HIDE Burger Bar and BEAN Caffé in Derby, has been specifically designed to meet the demanding safety and security needs of small businesses and help create a smarter, safer world.

Remote monitoring

As well as delivering superb image quality, the AXIS Companion network cameras provide the capability to remotely observe both sites from anywhere through a mobile device, giving management staff peace of mind that the establishments are running efficiently when they are off site.

The technology also allows managers to monitor potential operational issues such as cash transactions and health and safety compliance in food preparation. This in turn helps to protect the interests of staff and customers to deliver the best possible service and dining experience.

Both establishments were experiencing increased popularity, but a growing footfall meant instances of theft had begun to occur. Ensuring the safety of those within each establishment therefore became a crucial undertaking.

Scenariio installed a network of four cameras, including the AXIS Companion Cube, Eye LVE, Dome and Dome W, to provide 24/7 coverage of the inside of HIDE Burger Bar and its kitchens. An additional wireless AXIS Companion Cube W was installed at BEAN Caffé behind the main counter.

“Customer safety and operations have been significantly enhanced with the cameras recently put to good use during a security incident.” Olivia Pritchard, owner, HIDE Burger Bar and BEAN Caffé

Olivia Pritchard, owner of HIDE Burger Bar and BEAN Caffé said: “We strive to ensure that when a customer comes through our doors, they don’t just receive a good meal, they also have an enjoyable experience. The AXIS Companion network cameras were a perfect match for our requirements. Customer safety and in-store operations have both been significantly enhanced following the installation, with the cameras recently put to good use during a security incident.”

George Pritchard, technical manager at Scenariio, states: “The AXIS Companion Line is a full video surveillance solution that comes complete with cameras, video recording solutions and free video management software, including a mobile app for iOS and Android devices. It is a perfect solution for small businesses looking to increase security in cafés and bars and which require remote monitoring to achieve this.”

The opportunity to view video footage in real-time doesn’t just allow the bar and café to halt or report instances of theft, but also to monitor how busy the dining areas are. This helps them to ensure sufficient staff are available to serve customers quickly and guarantee a great dining experience.

Axis Communications is exhibiting at IFSEC International 2019, taking place 18-20 June 2019 at ExCeL London (stand IF920). Book your free ticket now.

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