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June 12, 2023


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Coventry University upgrades video surveillance to integrated and centralised solution

Coventry University has upgraded its campus video surveillance to include video management, dynamic mapping and integration to analytics-enabled cameras to better protect its students, staff and visitors.

CoventryUniversity-Education-Campus-23The 33-acre campus has upgraded to the latest version of Synectics’ Synergy software to support its security team.

Based out of the university’s central control room, the team will be able to use over 1,300 cameras spread across an array of campus buildings, car parks, student areas and external sites including halls of residence. The cameras will feed into the control room, with the vendor software integrating various localised recording and viewing feeds.

A dedicated failover server is also being deployed as part of the upgrade.

Video analytics, alarms and incident management

Integration with video analytics-enabled cameras, and the university’s dedicated alarm system, means that the central team will be alerted by Synergy to any suspicious behaviour that warrants immediate attention.

This includes the presence and movement of cars or people in or around university premises at unusual times, or in areas with prohibited access.

When an event that needs ‘eyes on’ is detected, footage from the nearest available cameras is prioritised in the control room. The exact location is pinpointed within Synergy’s mapping functionality for rapid response, explains the company. An ‘incident’ is automatically created on the system – with footage pushed to and stored in a secure incident locker for evidential purposes.

This supports Coventry University in pursuing internal security investigations and supporting local law enforcement as required.

Reporting that supports resource allocation

Details of all operator activity, alarms received, and incidents generated are automatically logged on the system for transparent audit trails.

Together with built-in data analysis and reporting wizards, this means the surveillance team can create reports on incident types, frequency, trends, activity hot spots, how scenarios are dealt with, and a wide range of other information. All of which can be used to demonstrate best-practice compliance for public space surveillance and inform decisions about future security requirements.

Future-proofing surveillance

For Coventry University, the upgrade is a natural evolution of a 15-years-plus collaboration with Synectics, according to its security team.

Gary Dedden, Head of Protection Services at Coventry University says: “It’s reassuring to work with the Synectics team, who we already know and trust, and benefit from a surveillance software platform we already find easy and intuitive to use.

“Alongside protecting everyone on site, effective use of resources is a key priority for us. We are always looking for ways to improve our ability to detect suspicious persons and activities across a very diverse campus without creating additional pressure for my team in the control room or for security personnel on the ground.

“Upgrading to the latest version of Synergy allows us to do exactly that. It also unlocks future potential by giving us the flexibility to integrate with any emerging security technologies that we feel will further enhance our capabilities.”

Synectics Account Manager, Brett Longley, comments: “It’s great to be strengthening our collaboration with Coventry University. Attracting staff, students, and visitors from across the UK and overseas means the challenge is always on to protect the thousands of people who set foot on their campus each year. We’re honoured to work with Gary and his team to tackle this challenge head-on.”


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